You must be at least 18 years old or the age of majority in your jurisdiction to use the Service.
You agree to use the Service only for lawful purposes and in compliance with all applicable laws.
You are solely responsible for your account and any activity conducted under it.
You agree not to share your login credentials or allow unauthorized access.
All purchases, including subscriptions and credits, are final and non-refundable.
Refunds are only issued if a critical failure is proven to be caused by us and not due to user error, third-party systems, or external disruptions.
All content, code, design, training materials, voice recordings, and technology on Closa are the exclusive property of Onyx Haven Ventures LLC.
You may not reproduce, reverse-engineer, resell, or use any Closa content outside the platform without our express written consent.
The Service includes simulated conversations powered by AI. These are for training and educational purposes only.
You acknowledge that AI outputs may contain inaccuracies and agree not to rely on them for legal, medical, or financial decisions.
You are strictly prohibited from using the AI to engage in, simulate, or attempt any form of sexual, explicit, offensive, or otherwise inappropriate conversation.
Any misuse of the AI outside of sales, interview, or professional roleplay training will result in immediate termination of your account without refund, and may lead to legal action if abuse is malicious or harmful in nature.
Your use of the Service is subject to our privacy policy(listed above), which outlines how we collect, use, and protect your data.
We may modify, suspend, or discontinue parts of the Service at any time without liability.
We do not guarantee uninterrupted or error-free access.
We reserve the right to suspend or terminate accounts for violations of these Terms or any misuse of the platform.
Termination does not entitle you to any refund or data recovery unless required by law.
The Service is provided “as is” and “as available.” We make no warranties regarding performance, reliability, or suitability for any purpose.
To the fullest extent permitted by law, we disclaim all warranties, express or implied.
In no event will Onyx Haven Ventures LLC, its officers, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Service.
This includes, but is not limited to, loss of data, loss of revenue, interruption of service, or personal dissatisfaction.
Any attempt to hack, spam, reverse-engineer, or disrupt the Service will result in immediate account termination and legal action.
We reserve the right to prosecute any deliberate attempt to damage or compromise our system or reputation.
These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.
Any disputes shall be resolved in the state or federal courts located in Sheridan County, Wyoming.
We may update these Terms at any time. Continued use of the Service after changes are posted constitutes your acceptance.
If you have any questions about these Terms, please contact us at: contact@closa.ai